Frequently Asked Questions

Everything you need to know about your new companion.

How long does shipping take?

Orders are typically processed within 2-3 business days. Depending on your location, standard shipping takes between 7 to 15 business days to arrive.

What materials are used in your products?

Our dolls are crafted from high-quality, medical-grade TPE and premium silicone to ensure a realistic feel and long-lasting durability.

Is the packaging discreet?

Yes, privacy is our priority. All items are shipped in plain, unmarked boxes with no mention of the brand or contents on the exterior label.

What is your return policy?

Due to the intimate nature of our products, we can only accept returns on unopened and unused items within 30 days of delivery for hygiene reasons.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure encrypted payment gateways to ensure your data is protected.

How should I clean and maintain my doll?

We recommend using mild antibacterial soap and warm water after every use. Ensure the doll is completely dry before storage to maintain material integrity.